Product Returns

Orders & Sales

Let customers request a return or replacement inside your window, with photos and the refund methods you allow.

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6Highlights

About this feature

Handle returns and replacements through a clear, trackable process instead of scattered messages. Customers request one on a delivered order within your return window, with photos and their preferred refund method, and you approve or reject it from your admin panel.

Highlights

  • Customers request a return or a replacement on delivered orders
  • Return window in days after delivery, or 0 for no time limit
  • Make product photos mandatory with every request, or switch uploads off
  • Offer refunds to UPI, bank account or store wallet — you choose which
  • Approve or reject with a note; wallet refunds are credited automatically
  • Emails to the customer at each step and to you for every new request

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Pick a theme, add your products and start selling — every feature on this page is ready when you are.

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