AI Chat Support
Orders & SalesAn AI assistant answers your customers on the store and app around the clock, and hands the tricky ones to you.
6Highlights
About this feature
Give your customers answers at any hour without waiting for you to reply. An AI assistant on your website and Android app answers signed-in shoppers about your products, their own orders, delivery, payments and returns, and points them to you when it cannot help.
Highlights
- Chat button on your storefront and inside your Android app
- Answers about products, the shopper's orders, delivery, payments, returns and policies
- Replies in English, Bengali, Hindi or Roman-script Banglish and Hinglish
- Hands off to your help email, or your Contact page, when it cannot answer
- Uses your own Google Gemini API key, with a support agent name you choose
- Chats stay on the shopper's device and are never saved on your server
Ready to build your store?
Pick a theme, add your products and start selling — every feature on this page is ready when you are.